PowerSchool to provide identity protection, credit monitoring services

Advertisement

Advertise with us

Hey there, time traveller!
This article was published 11/02/2025 (232 days ago), so information in it may no longer be current.

It’s been a little more than a month since the PowerSchool system was hacked by a third party and the matter is still under investigation, but PowerSchool is offering identity protection and credit monitoring services to those who have been affected.

PowerSchool has hired Experian, a data and analytics company, to offer two years of free identity protection services for all students and teachers who had their information stolen. PowerSchool has also hired TransUnion to give two years of free credit monitoring services for all who have reached the age of majority.

“Based on our own investigation to date of the information stored in our Student Information System (SIS), we can advise that no parent/guardian, staff, or student Social Insurance Number, banking, or credit card information has been identified as stored in our SIS,” read a statement from Hanover School Division superintendent Joe Thiessen.

“We await additional details from PowerSchool about the findings of its investigations, the information involved in this incident, and the timing of the notices it will send. We will provide you with a further update on this when available.”

HSD stated there were no operational impacts on the division as a result of this incident and that PowerSchool has contained the matter preventing anymore breaches.

On Dec. 28, 2024, the PowerSchool system was broken into affecting 80 percent of the schools in Manitoba and all four school divisions in the Southeast. The hackers used the information they gathered as ransom to get an undisclosed amount of money from PowerSchool. Schools were notified of the breach on Jan. 7.

Some of the data collected included name and date of birth of students, their home phone number, home address, gender, grade level, and parent/guardian names. For staff, the information gained was the name of the employee, his or her phone number, and email address.

PowerSchool is in the process of notifying Canadian regulators about this incident. HSD has notified the Manitoba Ombudsman of the privacy breach.

PowerSchool is a California-based provider of cloud software to over 18,000 customers in more than 90 countries and holds the data of more than 60 million students globally. It has been in Canada since 2015.

Report Error Submit a Tip

Local

LOAD MORE