COLUMN: Beyond the Shelter – Inside Agape House: Who we are and why this work matters

Every community deserves to be a place where people feel safe, supported, and believed. At Agape House, that belief guides everything we do.

Agape House is a community-based organization serving individuals and families impacted by domestic violence, sexual violence, and family violence across the Eastman region. People come to us at different points in their lives — some during moments of immediate crisis, others when they are ready to begin healing through counselling, education, or outreach support. No matter how someone connects with us, our goal is to meet them with compassion, dignity, and safety at the centre of every interaction.

We provide a range of services that are completely free of charge. These include: 24/7 crisis support; residential shelter services for individuals fleeing violence; individual and children’s counselling; sexual assault counselling; community outreach and education; and ongoing support and advocacy. Each program plays a unique role in addressing the immediate impact of violence while also helping people build pathways toward safety and long-term wellness.

Our approach is survivor-centred and trauma-informed, recognizing that each person knows their own life best and deserves a respectful, supportive environment to make decisions that promote their safety and healing. We also work closely with community partners, including health services, first responders, schools, and local organizations, because collaboration strengthens the support network available to survivors.

We are grateful to have this space in The Carillon to connect more deeply with our neighbours. Through this bi-weekly column, we will highlight the different departments within Agape House, offer insight into the work happening behind the scenes, and share education about domestic and sexual violence. Our aim is to increase awareness, reduce stigma, and help readers understand both the realities of violence and the supports available locally.

Violence doesn’t happen in isolation — it impacts workplaces, families, classrooms, and communities. When we talk about it openly and with clarity, we encourage dialogue, understanding, and action. This column is one way we hope to contribute to a community that values safety and respect for all.

As we begin this series, we want the community to know: help is available. Whether someone is seeking shelter, counselling, information, or simply a safe place to talk, Agape House is here. We also recognize the essential role of community members, donors, volunteers, and partners — without whom this work wouldn’t be possible.

We look forward to sharing stories, resources, and reflections in the months ahead, and to continuing the work of building a safer, more supportive community — together.

Lisa Fast is the outreach and housing coordinator for Agape House which provides a safe space and 24/7 support to those experiencing domestic violence in Southeastern Manitoba. The local crisis line can be reached at 204-346-0028.